Shipping & Delivery
We have a few selected local and chain shipping companies (such as DHL, J&T, GDEX etc.) to deliver the goods depending on the size of the parcel and the destination. It takes an estimated 3-5 working days.
Orders placed after 5pm on Friday, weekend and public/ bank holiday will be shipped on the next business day.
Orders placed after 5pm will processed next business day.
Possible Delays
We do our best to ensure the timely delivery of all orders. In most cases, the parcel will be delivered within the estimated delivery timeframe. However, the actual delivery date may be affected by external factors such as weather conditions etc.
Please bear in mind that the estimated delivery date is provided by our carriers. Should there be any delays, we shall notify customers via email.
Missing Order
If there are any missing items or a shipment, please contact us within 30 days of payment date.
Unfortunately tracking is not currently available, however we will keep you informed on the delivery status should there be any delays.